Report information
The Basics
Id:
45730
Status:
open
Priority:
Medium/Medium
Queue:
dhcp-public
People
Owner:
Nobody in particular
Requestors:
<torstefan@ihelse.net>
Cc:
AdminCc:
BugTracker
Version Fixed:
(no value)
Version Found:
(no value)
Versions Affected:
(no value)
Versions Planned:
(no value)
Priority:
P3 Low
Severity:
S3 Low
CVSS Score:
(no value)
CVE ID:
(no value)
Component:
(no value)
Area:
feature
Attachments
image001.png
Dates
Created:Wed, 09 Aug 2017 08:04:38 -0400
Updated:Mon, 14 Aug 2017 12:32:00 -0400
Closed:Not set

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Please go to our Gitlab to submit issues (both feature requests and bug reports) for active projects maintained by Internet Systems Consortium (ISC).

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History
  Wed, 09 Aug 2017 08:04:38 -0400 <noreply@isc.org> - Ticket created
To: dhcp-bugs@isc.org
From: "Tor Stefan Lura" <noreply@isc.org>
CC: marketing@isc.org
Subject: ISC Client: We need a feature in DHCPD. How to get that featured develped - Helse Vest IKT
Date: Wed, 9 Aug 2017 12:04:33 +0000


ISC Client: We need a feature in DHCPD. How to get that featured develped - Helse Vest IKT

Message from Tor Stefan Lura

  • Full Name: Tor Stefan Lura
  • Organization: Helse Vest IKT
  • E-mail: torstefan@ihelse.net
  • Phone Number: +4756131939

      • Message

      Hello

      We have the software Efficient IP which is using DHCPD.

      We have a problem in our network that needs the feature "delayed dhcp response" per subnetwork / scope. MS DHCP has this feature, but DHCPD does not it seems. We need this so our printers does not aquire DHCP before it is authenticated and put into to another LAN using dot1x.

      Our vendor informs us that DHCPD does not currently have this feature. If this is correct, what can we do to get this feature developed?

      Kind regards

      Tor Stefan Lura

      This email was sent from Contact ISC in ISC's Wordpress Page

Fri, 11 Aug 2017 13:18:42 -0400 Vicky Risk <vicky@isc.org> - Queue changed from #8 to dhcp-public
Fri, 11 Aug 2017 13:18:43 -0400 Vicky Risk <vicky@isc.org> - Priority P3 Low added
Fri, 11 Aug 2017 13:18:43 -0400 Vicky Risk <vicky@isc.org> - Area feature added
Fri, 11 Aug 2017 13:18:43 -0400 Vicky Risk <vicky@isc.org> - Severity S3 Low added
  Fri, 11 Aug 2017 13:47:37 -0400 Vicky Risk <vicky@isc.org> - Correspondence added

Hello Helse, How to get the feature developed? We have a very limited amount of support from the community for DHCP development and maintenance, and we have to prioritize bug fixing over new features. We have many dhcpd users and a large number of issues reported and we have to triage them. That said, we will prioritize new features when asked by our support customers. EfficientIP is not helping to support ISC DHCP maintenance and development currently. We will reach out to them and ask if they are interested in becoming a support customer, and in asking us to develop this for you and their other customers. We will also leave your feature request in our open issue tracker and perhaps other users will add their voices to your request. Regards, Vicky Risk, Product Manager
Fri, 11 Aug 2017 13:47:38 -0400 The RT System itself - Status changed from 'new' to 'open'
Fri, 11 Aug 2017 13:49:16 -0400 Vicky Risk <vicky@isc.org> - Requestor <torstefan@ihelse.net> added
Fri, 11 Aug 2017 16:21:41 -0400 Vicky Risk <vicky@isc.org> - Queue changed from dhcp-public to #8
Fri, 11 Aug 2017 18:02:07 -0400 Brian Conry <bconry@isc.org> - Requestor <noreply@isc.org> deleted
  Mon, 14 Aug 2017 06:47:51 -0400 Lura, Tor Stefan Hustoft <tor.stefan.hustoft.lura@helse-vest-ikt.no> - Correspondence added
From: "Lura, Tor Stefan Hustoft" <tor.stefan.hustoft.lura@helse-vest-ikt.no>
Subject: SV: [ISC-Bugs #45730] ISC Client: We need a feature in DHCPD. How to get that featured develped - Helse Vest IKT
Date: Mon, 14 Aug 2017 10:47:40 +0000
To: "'dhcp-confidential@isc.org'" <dhcp-confidential@isc.org>


Hello Vicky,

 

Thank you for your prompt reply.

 

It is okay to put my request in the public readable queue with my number. I am curious if there is a way we can buy development hours from ISC in order to fund this feature? Do we need to become a support customer? Do you know how much it will cost to become a support customer?

 

 

Kinds regards

Tor Stefan Hustoft Lura
Spesialkonsulent
+4756131939 / +4793040713
Helse Vest IKT
www.helse-vest-ikt.no

Fra: Victoria Risk [mailto:vicky@isc.org]
Sendt: 11. august 2017 22:25
Til: Lura, Tor Stefan Hustoft <tor.stefan.hustoft.lura@helse-vest-ikt.no>
Emne: [ISC-Bugs #45730] ISC Client: We need a feature in DHCPD. How to get that featured develped - Helse Vest IKT

 

Hello Helse,


How to get the feature developed?  We have a very limited amount of support from the community for DHCP development and maintenance, and we have to prioritize bug fixing over new features. We have many dhcpd users and a large number of issues reported and we have to triage them. That said, we will prioritize new features when asked by our support customers.

EfficientIP is not helping to support ISC DHCP maintenance and development currently.  We will reach out to them and ask if they are interested in becoming a support customer, and in asking us to develop this for you and their other customers.  

We will leave your feature request in our issue tracker and perhaps other users will add their voices to your request. (I had originally planned to put this in the publicly-readable queue, but then I noticed that you had included your phone number, so let us know if it is ok to publish your original request with the phone number or not).

Regards,

Vicky Risk, Product Manager

-- 
Ticket History: https://bugs.isc.org/Ticket/Display.html?id=45730

 

 

 

image001.png

Image displayed inline above

Mon, 14 Aug 2017 12:13:29 -0400 Vicky Risk <vicky@isc.org> - Queue changed from #8 to dhcp-public
  Mon, 14 Aug 2017 12:23:54 -0400 Vicky Risk <vicky@isc.org> - Correspondence added
To: dhcp-public@isc.org
Subject: Re: [ISC-Bugs #45730] ISC Client: We need a feature in DHCPD. How to get that featured develped - Helse Vest IKT
From: "Victoria Risk" <vicky@isc.org>
Date: Mon, 14 Aug 2017 09:21:38 -0700

> On Aug 14, 2017, at 3:47 AM, Lura, Tor Stefan Hustoft via RT <dhcp-confidential@isc.org> wrote: > > Hello Vicky, > > Thank you for your prompt reply. > > It is okay to put my request in the public readable queue with my number. I am curious if there is a way we can buy development hours from ISC in order to fund this feature? Do we need to become a support customer? Do you know how much it will cost to become a support customer? Hi Stefan, Thank you for your generous offer to sponsor the feature, or subscribe for support. Support subscriptions start around $10K I think and are based on the size of the deployment. I will ask one of our sales people to reach out to you via email, and will also ask the engineer who would be developing the feature for an estimate. I know he has some concerns about breaking other functionality as well so he may need to give that a bit more thought as well. We’ll try to get back to you in a couple of days, if you don’t hear please feel free to ping us again. I am on vacation next week as are several of my colleagues so if we don’t get a good answer by the end of the week it may take us another week. Regards, Vicky
  Mon, 14 Aug 2017 12:31:59 -0400 Vicky Risk <vicky@isc.org> - Correspondence added
To: dhcp-public@isc.org
Subject: Re: [ISC-Bugs #45730] ISC Client: We need a feature in DHCPD. How to get that featured develped - Helse Vest IKT
From: "Victoria Risk" <vicky@isc.org>
Date: Mon, 14 Aug 2017 09:31:17 -0700

Tor Stefan, I see I have addressed you once by your middle name, and once by your .. address? and probably got it wrong both times! I am very sorry to have butchered your name! Vicky